Delegation is a highly effective way to increase efficiency, build new skills, motivate and inspire followers. Notionally, this in turn frees up time and allows the leader to operate at a visionary and  strategic level that is asked of them in the leadership role they’ve been anointed.  Effective delegation is a core concept that highly effective leaders have mastered.

If however delegation has been executed poorly, team members who have been ‘delegated’ to may experience frustration, lack of confidence and confusion. Disengagement may prevail and as a result performance may suffer at best or in the  worst case a valued employee may become a flight risk or even leave without much notice.

The root cause is often related to the way the delegating manager continues to unwittingly lead with a competitive, perfectionistic, approval orientated or avoidant mindset. These styles are often manifest in the following ways:

  • Lack of confidence in ability of direct reports;
    • Micromanagement
    • Does most things him / herself
  • Lack of trust in direct reports;
    • Doesn’t pass on the authority
  • Worried about what senior managers will think if work is:
    • Not completed or
    • Fails to be at an acceptable standard

Effective delegation is something that you can be learnt. However it’s not a straight forward “horizontal” / skill based learning experience! Rather it often requires a “vertical” / developmental  learning experience to occur before a leader can truly become an effective delegator.  Leadership Coaching is a highly effective approach to facilitate vertical learning and so help managers to overcome the common thinking styles that constrain and / or restrain effective delegation.


We’re proud to announce that Crystallize Consulting is now the a Global Partner of Decision Wise representing the organisation in Australia and New Zealand.

Decision Wise, Inc. founded in 1995, is a management consulting firm based in Salt Lake City, Utah, USA, that is recognized for developing leaders and organisations through assessments, feedback, coaching, and training.

Crystallize Consulting has built a solid reputation for leadership consulting in Australia with high profile leadership development programs comprising executive and leadership coaching, customised workshops, psychometrics, 360 leadership surveys along with strengths based assessment and selection in both the public and private sector.

The opportunity to partner with Decision Wise means Crystallize Consulting clients will benefit with access to the cutting edge technology underpinning the Decision Wise software that drives bespoke employee engagement surveys, employee value proposition surveys, employee experience surveys, pulse surveys, bespoke 360 leadership surveys and exit surveys  just  to name a few.

An oustanding synergy is therefore possible and we look forward to continuing to support existing and new client organisations across Australia and New Zealand with the exemplary leadership consulting service we have become known for.

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